{"product_id":"leading-the-unleadable-how-to-manage-mavericks-cynics-divas-and-other-difficult-people","title":"Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People","description":"SOUNDVIEW BUSINESS BOOK OF THE YEAR\nEvery manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players.\nControl freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description.\nThis book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations.\nWritten by tech industry expert Alan Willett, Leading the Unleadable explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits\nAre you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that.\nTurn them into the tremendous team players everyone wants them to be!\u003cbr\u003eASIN: 0814437605\u003cbr\u003eVSKU: PKV.0814437605.VG\u003cbr\u003eCondition: Very Good\u003cbr\u003eAuthor\/Artist:Willett, Alan\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: Excellent condition with just a hint of character. Minor signs of love, but the pages are still clean and ready for adventure.  \u003cbr\u003e","brand":"Aspen Book Company","offers":[{"title":"Default Title","offer_id":52639193956639,"sku":"PKV.0814437605.VG","price":9.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/0470\/3007\/files\/0814437605-0.jpg?v=1782493544","url":"https:\/\/www.aspenbookco.com\/products\/leading-the-unleadable-how-to-manage-mavericks-cynics-divas-and-other-difficult-people","provider":"Aspen Book Company","version":"1.0","type":"link"}