{"product_id":"working-with-difficult-people-second-revised-edition-handling-the-ten-types-of-problem-people-without-losing-your-mind","title":"Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind","description":"A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.\n\nYour work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.\n\nUpdated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.\u003cbr\u003eASIN: 0143111876\u003cbr\u003eVSKU: PKV.0143111876.G\u003cbr\u003eCondition: Good\u003cbr\u003eAuthor\/Artist:Hakim, Amy Cooper|Solomon, Muriel\u003cbr\u003eBinding: Paperback\u003cbr\u003e\u003cb\u003eNote:\u003c\/b\u003e Any images shown are stock photographs and product may differ from what is shown.  \u003cbr\u003e\u003cb\u003eCondition Notes\u003c\/b\u003e: A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteed—but the story's all there!  \u003cbr\u003e","brand":"Aspen Book Company","offers":[{"title":"Default Title","offer_id":52586792878367,"sku":"PKV.0143111876.G","price":3.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/0470\/3007\/files\/0143111876-0.jpg?v=1780247925","url":"https:\/\/www.aspenbookco.com\/products\/working-with-difficult-people-second-revised-edition-handling-the-ten-types-of-problem-people-without-losing-your-mind","provider":"Aspen Book Company","version":"1.0","type":"link"}